Privacy Policy
1. Introduction
At LL Media, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, sign up for our newsletter, engage with our content, or use our services.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
We may collect the following personal information when you:
- Contact us via forms, email, or phone
- Subscribe to our newsletter
- Submit project briefs or request quotes
- Comment on articles or blog posts
This may include:
- Full name
- Email address
- Phone number
- Company name
- Any other information you voluntarily submit
2.2 Information We Automatically Collect
When you visit our website, we may automatically collect certain data, including:
- IP address
- Browser type and version
- Pages you visit and time spent
- Device type
- Location (general, not precise)
3. How We Use Your Information
We may use your information for the following purposes:
- To respond to inquiries and provide customer support
- To process project requests or newsletter subscriptions
- To send promotional or industry-related content (you can opt-out anytime)
- To analyze user behavior and improve our website and services
- To comply with legal obligations
4. Cookies & Tracking
Our website uses cookies and similar technologies (e.g. Google Analytics, Facebook Pixel) to enhance your browsing experience and analyze site performance.
You may disable cookies in your browser settings, but this may affect your experience on our site.
5. Data Sharing & Disclosure
We do not sell, rent, or trade your personal information.
We may share your data with:
- Trusted third-party service providers (e.g. email marketing platforms, analytics tools)
- Legal or government authorities if required by law
- Team members or contractors under strict confidentiality
6. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.
7. Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Opt out of marketing communications at any time
- Request a copy of the data we hold about you
- Withdraw consent where processing is based on consent
To make a request, email us at info@laladyhouse.co.za.
8. Third-Party Links
Our website may contain links to third-party sites (e.g. social media, client sites, tools). We are not responsible for the privacy practices of those websites.
9. Newsletter & Email Communication
If you subscribe to our newsletter, we will send you updates, news, and promotional material. You can unsubscribe at any time via the link in each email or by contacting us directly.
10. Security
We implement reasonable safeguards to protect your personal data, including encryption, firewalls, and access controls. However, no online system can be guaranteed 100% secure.
11. Children’s Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect data from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
Email: info@laladyhouse.co.za
